Help center

Frequently asked questions

Answers to common questions about Sapio AI, the app and your data.

Getting started

How do I get started?
  1. Download Sapio AI from the App Store or Google Play.
  2. Create an account with your email or a social login.
  3. Pick a skill you want to work on.
  4. Read the opening scene and send your first reply. Coaching on it appears right under your message.
Can I try it before downloading?

Yes. The practice demo on the homepage lets you send two live replies in each moment without an account, so you can see the coaching before you install anything.

What if I'm new to this kind of practice?

You don't need any experience. Every chat is a short, low-stakes conversation with an AI character, and it stays private to your account.

Coaching looks at one reply in one situation. It tells you what you did well and what you could try next time, rather than grading you as a person. Use what helps and set aside what doesn't fit.

What if I need help?

Email us at [email protected] or . We usually reply within 24 hours.

Practicing

How does Sapio AI help me improve?

You practice real conversations with an AI character. After each reply you send, you get coaching on that reply: what you did well, what you could improve, and a score. Coaching looks at things like tone, word choice and how well you picked up on the other person's feelings.

The line between you and the character shows how your reply landed: tangled, loose or connected. Points, levels and a daily streak show your progress over time.

What kinds of situations can I practice?

Modules cover everyday conversations as well as harder ones, for example:

  • Small talk, humor and storytelling
  • Active listening, empathy and recognizing emotions
  • Rapport building and deep conversations
  • Difficult discussions and conflict resolution
  • Networking, personal branding and leadership

Each chat opens with a new scene: a character, how they know you and where you are. Playing a module again gives you different people and settings.

Can I practice for something specific I'm preparing for?

Pick the module closest to it. For a job interview, try personal branding or effective communication. Before a networking event, try small talk or rapport building. For a hard talk with someone close to you, try difficult discussions or empathy.

Do I need to practice every day?

No. Ten to fifteen minutes a few times a week can make a noticeable difference. The daily streak is there if you like a nudge.

You don't have to finish a chat in one go. Your conversations are saved in History, so you can pick one up later where you left off.

How is Sapio different from other communication apps?

Most apps teach communication with lessons and quizzes. In Sapio you learn by talking. You reply in your own words, and the coaching is about that reply in that moment, not a generic tip.

Sapio also focuses on specific skills such as humor, empathy and storytelling, instead of general conversation practice.

Plans and privacy

How much does it cost?

Sapio AI is free to download. The free version includes a set of conversation modules and shows ads. You don't need a credit card.

Premium unlocks every module and enhanced AI models, adds support for more than 10 languages, and removes ads. The App Store or Google Play shows the price in your currency. The annual plan saves up to 40% compared with paying monthly, and you can cancel at any time in your store's subscription settings.

Is my data private and secure?

Your conversations belong to your account and are never public. Data is encrypted in transit and at rest, and we never sell your personal information.

To write the character's replies and your coaching, your messages are sent to the AI model providers we work with. The free version shows ads from partners such as Google AdMob, who do not receive your personally identifiable information.

You can ask us to delete your data at any time. The privacy policy explains what we collect, why, and how long we keep it.

Still have questions?

Send us a message and we will get back to you.

Keep practicing in the app

A few minutes a day is enough. Pick up where you left off.

The full library
Every module, from small talk to hard conversations.
Longer conversations
Coaching after each message, not just two.
Progress you can see
Levels, points and a daily streak.