Privacy Policy for Sapio AI App

Effective date: October 10, 2024

At Sapio AI, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our mobile application (the "App"). By accessing or using our App, you consent to the practices described in this policy.

About Us

Sapio AI is a mobile application designed to help users enhance their personal skills through engaging exercises.

Information We Collect

Personal Information

• Email Address and Registration Data: Collected during account creation to manage your account and facilitate communication.
• App-Generated Data: Includes data you create or upload, such as chat messages and other inputs. This data is stored on our servers to allow synchronization across devices.

Usage Information

• Crash Reports: Automatically collected to improve app performance and user experience by identifying and fixing bugs.
• Device Information: Such as device type, operating system, and unique device identifiers, to optimize app performance.

Use of Information

• Account Management: To manage your account and provide seamless synchronization across devices.
• Service Improvement: To personalize and enhance the app’s services and content, including advertising.
• Analytics and Monitoring: To analyze app usage and detect fraudulent or harmful activities.
• Research and Development: To develop new features and improve existing services.
• User Support : To assist users with any issues or queries.

Third-Party Services

We partner with third-party services to enhance our app’s functionality. These services may collect and process your personal information according to their privacy policies:

• Google Firebase: For authentication. Privacy Policy
• Google Analytics: For usage analytics Privacy Policy
• AdMob: For advertising. Privacy Policy
• Sentry : For error tracking and bug reporting. Privacy Policy

We encourage you to review their policies to understand their data practices. Sapio AI is not responsible for the privacy practices of these third-party services.

Data Security

We implement industry-standard measures to protect your data from unauthorized access or disclosure. These include:

• Access Controls: Regular monitoring and auditing of access to systems and data.
• Security Technologies: Use of firewalls, encryption, and other technologies.
• Policy Reviews: Regular updates to security policies and procedures.

Despite these measures, no security system is infallible. Users are encouraged to protect their login credentials and use strong passwords. In case of a security breach, affected users will be notified promptly.

Advertising

• Non-Premium Users: May receive personalized ads using an advertiser ID. We do not share personally identifiable information with advertisers.
• Premium Users : Will not see ads. Revenue may be generated through premium features.

Users should review third-party websites or apps they access through ads for their privacy practices.

User Rights

• Access and Correction: You have the right to access and correct your personal information held by us.
• Data Deletion: Users may request data deletion by contacting us at [email protected] or through the app’s contact section. Requests will be processed within 30 days.

International Users

Sapio AI operates globally, and your information may be transferred to, stored, and processed in jurisdictions outside of your home country. We ensure that any such transfers comply with applicable data protection laws and that your information is protected as described in this Privacy Policy. By using the App, you consent to this transfer of your information.

Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated at least 30 days before they take effect. Continued use of the App after changes indicates acceptance of the new terms.

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].